At Teeze, we want you to love your purchase. If you’re not satisfied, please review our return and refund guidelines below:

1. Eligibility for Return

• Returns accepted within 7–14 days of delivery.

• Item must be unused, unwashed, and in original packaging with tags.

• Sale items, discounted products, and accessories may be non-returnable.

2. Non-Returnable Items

• Innerwear, socks, and personal hygiene items

• Customized or made-to-order products

• Items purchased during clearance or final sale

3. Exchange

We offer size or product exchange based on availability.

4. Refunds

• Refunds are processed once the returned product passes quality check.

• Refund may be issued as:

  • Store credit

  • Bank refund / original payment method

• Shipping charges are non-refundable.

5. Return Process

1. Email us at [Support Email] with your order number.

2. Our team will guide you with pickup or return instructions.

3. Once received and inspected, we’ll process the refund or exchange.

6. Damaged or Wrong Product

If you receive a defective or incorrect item, report it within 24–48 hours of delivery with photos or unboxing video